Please read our Terms and Conditions carefully before placing an order.

SAMPLES & MINIMUM ORDERS
We have a minimum order quantity for stirrers and place cards. If you require fewer than this amount, you will be charged based on the minimum order amount.

DESIGN MOCK-UP & PROOFING
Once we have received your payment, we will begin designing a digital proof. You will generally receive an email within a few days of placing your order. Your order includes two digital proofs. The first proof will be based on the exact wording provided at order submission. You then have One additional proof. Any further edits will be invoiced at $35 per mock-up. Please note that design revisions may affect your order's delivery date. Once a design is approved, it will immediately be sent to print, and no further changes can be made. Our processing time is three business days from the date the mock-up is approved. Glam Signia will not be responsible for any errors after mock-up approval. Any changes requested after approval will result in an additional charge, at the client’s expense.

ORDERS AND SUPPLIED DETAILS
Once you have submitted an order, you cannot add any additional pieces to your order.

CANCELLATIONS & REFUNDS
Since all custom orders are made to order, all orders are non-refundable and not eligible for exchange, return, or refund.

RETURNS
We do not accept returns as all items are custom-made to order.

DELAYED DELIVERY, LOSS, OR DAMAGE IN TRANSIT
Glam Signia will not be responsible for any delays in delivery, loss, or damage in transit once the order has been dispatched. We ensure that all items are packed properly.